Shipping policy
Thank you for shopping at Andrew Baker Store. We are dedicated to delivering your orders quickly and securely. Please review our shipping guidelines below:
1. Order Processing Time
- All orders are processed within 1 - 3 business days after receiving your order confirmation email.
- Please note that we do not ship on weekends or public holidays. During peak seasonal periods (e.g., Black Friday, Cyber Monday) or severe weather conditions, processing times may be slightly extended.
2. Shipping Rates & Delivery Estimates
Shipping charges and estimated delivery timelines will be calculated and displayed at checkout based on your destination:
- Standard Shipping: Estimated 7 - 15 business days.
- Expedited Shipping: Estimated 3 - 7 business days.
3. Shipment Tracking
- Once your package has been dispatched, you will receive a shipping confirmation email containing a Tracking Number and a tracking link.
- It may take 24 to 48 hours for the tracking status to update on the carrier's network.
4. Customs, Duties, and Taxes
- International shipments may be subject to customs clearance procedures, import duties, or local taxes imposed by the destination country.
- All applicable customs fees, duties, and taxes are the sole responsibility of the buyer. We have no control over these fees and cannot predict their amounts.
5. Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact our support team within 7 days of delivery. Please provide your order number alongside clear photos of the damaged items so we can assist you with a replacement or refund.